Zoom download and installation instructions for Windows computers using the Edge browser.
If your host is using our Zoom platform, this must be installed on the device you will use to participate in a session. Zoom only needs to be installed once per device.
You will be automatically prompted to download and install Zoom when attempting to join a meeting but we recommend going through the process below and testing the connection/audio/video ahead of time to be sure everything is working before an actual session. If you have any questions, or would like to schedule a test session, please don't hesitate to contact the support team at (888) 540-2829, or email us your available times at [email protected] (please include your timezone).
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1. If you are an account holder, log in--you will automatically be shown your Dashboard. In the lower left-hand corner of the page, use the "Install Zoom" button. (If you're logged in but on a different page, click on the "Videoconference" tab to navigate to your Dashboard.)
If you are a guest for an upcoming session, you can download Zoom from the "Waiting Room Page", using the "Install Zoom" button in the lower-left hand corner.
2. On the message that appears, use the "Download Zoom" button in the lower right-hand corner.
3. At the top of the page, the Downloads section will appear; click "Open file" to initiate installation.
If you have an older version of Edge, then along the bottom of your Edge window, click "Run."
4. When prompted for permission to allow the installer to run, click "Run".
5. When the installation is complete, you will see this screen.
6. Go back to Edge to launch the video app.
- If you are an account holder, click "Enter Meeting" (below left)
- If you are a participant, click "Enter Waiting Room" (below right)
OR 
7. When launch a session from Edge, you will need to give Edge the permission to switch apps. Check the box next to "Always allow..." and then click the "Open" button.
If you have an older version of Edge, then you'll se a prompt asking "Did you mean to switch apps?" Click "Yes".
8. Once your host connects to you, you may be prompted to choose how to enable your audio. Click "Join with Computer Audio" to use your computer's microphone and speakers.
- TIP: Check the box next to "Automatically join audio by computer when joining a meeting" before clicking the green "Join with Computer Audio" button to avoid having to confirm this every time.
This article was last reviewed by our Support team on May 15, 2024.
